PIX Robo-EV Developer --- Fully Electric Drive-by-Wire Skateboard Chassis

Deposit: Pre-orders can be canceled within 7 days for a refund of the deposit. Refunds are not available after 7 days. The deposit amount is $165, representing only 1% of the total price of $16,500.

Down Payment: Within 14 days, a 50% down payment of the remaining balance is required. Upon successful payment, we will proceed with your order and complete production within two months. Shipping time may vary depending on the provided address.

Final Payment: The remaining 50% must be paid within 7 days after receiving the product. All undisputed amounts not paid when due will incur a 0.01%  interest charge per day on any outstanding balance.

Currency: All prices are displayed in U.S. dollar (USD).

Payment Security: We use a secure payment gateway to protect your payment information. All transactions are safeguarded by SSL encryption technology.

Order Confirmation: Upon completion of payment, you will receive an order confirmation email. Please check your spam folder to ensure that the confirmation email is not misclassified.

If you have any questions or need assistance regarding payment, please contact our customer service team. 

Please note that shipping is not included. After you place your order, we will get in touch to confirm the shipping details with you.

• We support a full refund of the $165 deposit within 7 days of pre-order. After this period, no payments will be refunded.

• We DO NOT accept refunds or returns after down payment unless the products are defective or incorrect. If you receive defective or incorrect products, please contact us right away with relevant proof(pictures, videos or files), and we will promptly assist you.

• We offer a one-year warranty. During this time, we will be responsible for addressing repairs and equipment replacement due to manufacturing defects.

• Please inspect the product promptly upon receipt to ensure it is in good condition. If you discover any quality issues, please contact us immediately, and we will assist you promptly.

• Once delivered, we do not support returns or exchanges. However, we will make every effort to ensure your satisfaction with technical support and after-sales services.

Note: This warranty policy applies only to products purchased through official channels.

Our prices exclude import taxes and duty. These additional charges may apply depending on the destination country's customs regulations. Customers are responsible for any applicable taxes and duties imposed by their local customs authorities.

If you have any questions or concerns regarding taxes and duties, please feel free to contact our customer service team for assistance.